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Health Insurance Policy

In order to ensure maximum benefits for all patients who own health insurance cards when examining and treating at Thu Cuc TCI Health System, Thu Cuc International General Hospital and clinics under Thu Cuc Health System will be applied for health insurance policies and in-network health insurance in accordance with issued regulations by the Ministry of Health. Accordingly, people who have medical examination and treatment at the facilities of Thu Cuc Health System fully enjoy all prescribed benefits by their health insurance cards, and at the same time, patients can also use high-quality medical services. High quality, quick procedures of medical insurance payment, professional and attentive customer service.

Health Insurance Policy

Thu Cuc Health System provides reputable medical examination and treatment services, and applies for health insurance payments in accordance with issued regulations and is trusted and chosen by many people.

1. The level of enjoyment of in-network health insurance according to the provisions of Health Insurance Law

Information about benefits of health insurance is encoded in the second box, denoted by numbers (in order from 1 to 5)

Health Insurance Policy

The second box of the health insurance card shows information about the level of health insurance’ s benefits.

Signed by number 1: 100% of medical expenses are paid by the fund of health insurance, including objects with the sign: CC, TE.

Signed by number 2: 100% of medical expenses are paid by the fund of health insurance, including objects with the sign: CK, CB, KC, HN, DT, DK, XD, BT, TS.

Signed by number 3: 100% of medical expenses are paid by the fund of health insurance, including objects with the sign: HT, TC, CN.

Signed by number 4: 100% of medical expenses are paid by the fund of health insurance, including objects with the sign: DN, HX, CH, NN, TK, HC, XK, TB, NO, CT, XB, TN, CS, XN, MS, HD, TQ, TA, TY, HG, LS, PV, HS, SV, GB, GD.

Signed by number 5: 100% of medical expenses are paid by the fund of health insurance, including objects with the sign: QN, CA, CY.

2. Inter-network health insurance according to Health Insurance Law

* Inter-network health insurance in district

Place of application: Thu Cuc International General Clinic at 216 Tran Duy Hung street, Cau Giay district, Hanoi from July 2019

                                   Thu Cuc General Clinic at 32 Dai Tu street, Hoang Mai district, Hanoi from December 2021        

Accordingly, people own a health insurance card with the initial place of registration for medical examination and treatment that is stated on the card at medical facilities under the district, commune, ward, agency’s health care, dispensaries and other 3rd class hospitals in the same area of Hanoi city will be enjoyed full benefits on the health insurance card like in-network examination.

* Inter-network health insurance in province

Place of application: Thu Cuc International General Hospital 286 Thuy Khue street, Tay Ho street, Ha Noi from January 1st, 2021

From January 1st, 2021 the provincial inter-network health insurance policy will be officially implemented. Accordingly, people who go for inter-network medical examination and treatment at a provincial medical examination and treatment facility such as Thu Cuc International General Hospital will be covered by the fund of health insurance according to the scope of benefits as cases of in-network medical examination and treatment.

Notes:

The provincial inter-network health insurance policy only applies for the inpatient treatment. If you have a health insurance card and go to the outpatient examination (without being hospitalized), the fund of health insurance will not support the payment, the patient will have to pay the cost of medical examination and treatment by yourself. In order to be paid for health insurance for outpatient medical examination and treatment at a provincial hospital, the patient must have a transfer paper from a lower-level hospital, they are paid by the health insurance fund under the benefit level of each subject when participating in health insurance.

Not everyone is paid for 100% of the inpatient treatment fee when examining and treating the provincial inter-network level, only those who are enjoying 100% of the cost of in-network medical treatment will be paid the entire cost of the provincial inter-network inpatient treatment. Other subjects enjoy it according to their right level.

3. Enjoy highly-qualified medical services at Thu Cuc with full benefits of health insurance 

Thu Cuc Health System is a medical unit that gets a lot of trust and love from patients. According to the assessment of the Hanoi Department of Health, Thu Cuc Hospital is in the TOP 3 private hospitals with the highest scores of quality. With 99.9% patients satisfied when using services at Thu Cuc.

There is no distinction of service regimes between patients with a health insurance card and those without a health insurance card. At Thu Cuc Health System, anyone who comes for examination and treatment is warmly welcomed, can actively book an appointment in advance to be examined on time, simple, fast procedures of examination and attentive service like a family.

– Careful and professional process of medical examination and treatment 

– Modern facilities and equipment

– Serve the patient attentively

– Quick procedure

– Reasonable medical expenses

4. Cases need to transfer the health insurance card to Thu Cuc Health System

– Register for a health insurance card by the business where you are working: contact the human resources department or the health department at the company to change from the initial place of medical examination and treatment to Thu Cuc International General Hospital or Thu Cuc International General Clinic. 

– Pensioners, children, people with meritorious services to the revolution, people who have lost their working capacity, and beneficiaries of social protection: go to the social insurance agency of the district where their permanent residence is registered to change the initial place of  medical examination and treatment to Thu Cuc International General Hospital or Thu Cuc International General Clinic in the first month of the quarter to change the initial place of medical examination and treatment.

– Voluntary card: register for buying at the ward (with permanent residence + ID card) and register for initial medical examination and treatment at Thu Cuc International General Hospital (code 01139) or Thu Cuc International General Clinic (Code 01269)

– For patients who had a health insurance card at hospitals, medical facilities under the district, commune, ward, health agencies, etc., there is no need to change the initial place of registration for medical examination and treatment and still can be applied at Thu Cuc International General Clinic as the in-network examination, following the issued inter-network policy of Health Insurance.

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